Automation Library

Every review, survey & reputation automation your business needs.

Every review, survey & reputation automation your business needs.

100+ free templates across 10 industries and 4 job types, copy the questions, or deploy as a live automation that runs itself.

100+ free templates across 10 industries and 4 job types, copy the questions, or deploy as a live automation that runs itself.

100+

templates

10

industries

4

job types

Browse by industry

What kind of business are you?

Browse by automation type

What do you need to automate?

All templates

Find the right automation

customer feedback survey

Feedback Survey

Deploy an automated customer feedback survey that fires after every interaction and routes responses to the right team automatically.

All industries

Email, SMS, In-App

client satisfaction survey

Feedback Survey

Send client satisfaction surveys automatically after project phases and renewals. Catch dissatisfied clients before they leave.

All industries

Email, SMS

csat survey

Feedback Survey

Deploy automated CSAT surveys after support tickets and purchases. Collect scores your team can track and act on in real time.

All industries

Email, SMS, In-App

customer satisfaction survey

Feedback Survey

Automate customer satisfaction surveys across every touchpoint and surface the trends that tell you where to focus improvement.

All industries

Email, SMS, In-App

guest satisfaction survey

Feedback Survey

Deploy automated guest satisfaction surveys after stays and visits. Resolve concerns privately before they become public reviews.

All industries

SMS, Email

complaint form

Feedback Survey

Deploy a complaint form that routes every submission to the right department and prevents complaints from becoming public reviews.

All industries

Email, SMS, Web

patient satisfaction survey

Feedback Survey

Deploy automated patient satisfaction surveys after every appointment. Route concerns before they become public reviews.

All industries

SMS, Email

review sentiment analysis

Review Management

FeedbackRobot's review sentiment analysis classifies every review by topic and tone, surfacing patterns raw scores cannot show.

All industries

Dashboard, Email

sentiment analysis

Review Management

Classify customer feedback by topic and sentiment automatically. Spot emerging issues weeks before they hit your rating.

All industries

Dashboard, Email

suggestion form

Feedback Survey

Deploy a suggestion form where every submission is categorised, routed to the right team, and tracked through to a response.

All industries

Email, Web

nps survey

Feedback Survey

Deploy automated NPS surveys at onboarding and renewal. Track promoter and detractor trends and route detractors before they churn.

All industries

Email, SMS, In-App

online reputation

Review Management

Monitor your reputation across Google, Trustpilot, and Yelp from one dashboard. Every review gets seen and gets a response.

All industries

Dashboard, Email

pulse survey

Feedback Survey

Deploy automated pulse surveys on a weekly or monthly cadence. Get early warning of issues longer surveys would miss.

All industries

Email, SMS, In-App

review management

Review Management

Manage reviews across Google, Yelp, and Trustpilot from one place. Route every review and track response SLAs automatically.

All industries

Dashboard, Email

franchise review management

Review Management

Manage reviews across all your franchise locations from one dashboard. Flag underperforming locations automatically.

All industries

Dashboard, Email

5 star review response examples

Review Response

Copy 5-star review response examples for real situations, or deploy an automation that drafts a reply for every positive review.

All industries

Dashboard, Email

cancellation survey

Feedback Survey

Deploy a cancellation survey that fires the moment cancellation starts. Capture exit reasons and route save attempts.

All industries

In-App, Email

churn survey

Feedback Survey

Deploy automated churn surveys triggered by cancellations and lapsed subscriptions. Route save attempts automatically.

All industries

Email, In-App

email review request

Review Request

Deploy email review requests that fire at peak satisfaction, not days later. Increase conversion with better timing.

All industries

Email

event feedback survey

Feedback Survey

Send post-event surveys automatically to every attendee. Measure content, speakers, and logistics satisfaction.

All industries

Email, SMS

feedback analysis

Review Management

Classify and analyse customer feedback automatically across surveys, reviews, and support channels in one place.

All industries

Dashboard, Email

onboarding survey

Feedback Survey

Deploy an onboarding survey that fires at day 7 and day 30. Route at-risk customers to customer success early.

All industries

Email, In-App

online feedback form

Feedback Survey

Deploy a feedback form where every submission is classified, routed to the right team, and tracked to resolution.

All industries

Email, Web

post purchase survey

Feedback Survey

Deploy post-purchase surveys triggered by delivery confirmation. Turn satisfied buyers into reviewers automatically.

All industries

Email, SMS

reputation monitoring

Review Management

Monitor your reputation across Google, Trustpilot, and Yelp in real time. Every mention surfaces the moment it posts.

All industries

Dashboard, Email

respond to google reviews

Review Response

Every Google review gets a drafted response within hours. Review the draft, add your touch, and post.

All industries

Dashboard, Email

review aggregation

Review Management

Stop checking five dashboards for reviews. Every new review across every platform appears in one classified feed.

All industries

Dashboard, Email

review monitoring

Review Management

Deploy automated review monitoring across every platform. New reviews surface the moment they post, routed to the right person.

All industries

Dashboard, Email, SMS

review request

Review Request

Deploy a review request automation and every satisfied customer gets a personalised ask at the peak of their experience.

All industries

Email, SMS

review request email

Review Request

Deploy review request emails triggered by the interaction itself. Fires at peak satisfaction, routes to the review platform.

All industries

Email

survey analysis

Review Management

Deploy a survey analysis automation and every response is classified by topic and sentiment as it arrives.

All industries

Dashboard, Email

voice of the customer survey

Feedback Survey

Deploy a VoC survey automation and feedback is collected continuously at every touchpoint, not on a quarterly cycle.

All industries

Email, In-App

website feedback form

Feedback Survey

Deploy a feedback form that classifies every submission by page and intent, routing it to the right team automatically.

All industries

Email, Web

email survey

Feedback Survey

Deploy email surveys triggered by the interaction itself, not a fixed schedule. Arrives while the experience is fresh.

All industries

Email

exit survey

Feedback Survey

Deploy an exit survey that fires the moment a customer cancels. Capture the reason while they're still reachable.

All industries

Email, In-App

feedback form template

Feedback Survey

Deploy a feedback form with built-in routing and resolution tracking. Every submission becomes an action.

All industries

Email, Web

qr code survey

Feedback Survey

Deploy a QR code survey and every scan routes to a short, location-specific form, classified automatically.

All industries

SMS, Web

review tracking

Review Management

Deploy review tracking and rating trends across every platform are tracked continuously, with alerts on change.

All industries

Dashboard, Email

sms survey

Feedback Survey

Deploy SMS surveys that arrive via text at the trigger event, with a 98% open rate. Classified automatically.

All industries

SMS

in app survey

Feedback Survey

In-app surveys fire at product events, not on email schedules, reaching users while the friction is still fresh.

All industries

In-App

whatsapp survey

Feedback Survey

WhatsApp messages are opened within 4 minutes on average, reaching customers while the experience is still specific.

All industries

WhatsApp

b2b review management

Review Management

Manage B2B software reviews across G2, Capterra, and Trustpilot. Build the social proof your sales team actually uses.

B2B & SaaS

Dashboard, Email

enterprise review management

Review Management

Route incoming reviews to the right team and track performance by region. Built for enterprises with 10+ locations.

All industries

Dashboard, Email

multi location review management

Review Management

Aggregate reviews from every location and route responses to the right manager. Track rating trends by site.

All industries

Dashboard, Email

software satisfaction survey

Feedback Survey

Send satisfaction surveys after onboarding and support tickets. Turn scores into signals for product and success teams.

B2B & SaaS

In-App, Email

doctor review management

Review Management

Monitor patient reviews across Google, Healthgrades, and Zocdoc from one dashboard. Respond to every review automatically.

Healthcare & Wellness

Dashboard, Email

healthcare review management

Review Management

Monitor patient reviews across every platform and location. Route responses and flag anything needing risk escalation.

Healthcare & Wellness

Dashboard, Email

doctor feedback survey

Feedback Survey

Collect structured patient feedback automatically after every appointment. Route concerns to the right staff member.

Healthcare & Wellness

SMS, Email

pharmacy feedback survey

Feedback Survey

Send feedback forms after pharmacy pickups. Track medication counselling quality and build your review profile.

Healthcare & Wellness

SMS, Email

physician review management

Review Management

Aggregate patient reviews from Google, Healthgrades, and Zocdoc into one dashboard. Respond faster, track rating trends.

Healthcare & Wellness

Dashboard, Email

attorney satisfaction survey

Feedback Survey

Send satisfaction surveys after case resolution. Capture sentiment while fresh and turn responses into referrals.

Professional Services

Email, SMS

financial services review management

Review Management

Route financial services reviews to the right team and maintain a compliant response record automatically.

Professional Services

Dashboard, Email

lawyer satisfaction survey

Feedback Survey

Deploy satisfaction surveys after every matter closes. Resolve concerns before they become public reviews.

Professional Services

Email, SMS

dealership review management

Review Management

Aggregate dealership reviews from Google, DealerRater, and Cars.com into one queue. Never leave a review unanswered.

Automotive

Dashboard, Email

airline feedback survey

Feedback Survey

Deploy post-flight feedback forms to passengers automatically. Capture experience before it becomes a public review.

Hospitality & Travel

Email, SMS

tourism feedback survey

Feedback Survey

Deploy feedback forms after tours and visits. Capture visitor sentiment before it becomes a TripAdvisor review.

Hospitality & Travel

Email, SMS

travel feedback survey

Feedback Survey

Send feedback forms after every travel booking. Capture what went well and what fell short, automatically.

Hospitality & Travel

Email, SMS

education satisfaction survey

Feedback Survey

Send satisfaction surveys after every course or term. Track student experience by subject and teacher.

Education & Community

Email, SMS

university feedback survey

Feedback Survey

Deploy feedback forms after lectures and services. Collect student experience data by department and module.

Education & Community

Email, SMS

government satisfaction survey

Feedback Survey

Automate citizen satisfaction surveys after every service interaction. Track CSAT by department and channel.

Professional Services

Email, SMS

it support feedback survey

Feedback Survey

Deploy feedback surveys after every IT ticket resolution. Capture first-call resolution and technician quality.

B2B & SaaS

Email, SMS

lawyer review management

Review Management

Aggregate lawyer reviews from Google, Avvo, and Martindale-Hubbell into one queue. Track rating trends by practice area.

Professional Services

Dashboard, Email

distributor satisfaction survey

Feedback Survey

Send satisfaction surveys to distributors after each order cycle. Identify at-risk accounts by partner and region.

Professional Services

Email, SMS

insurance company satisfaction survey

Feedback Survey

Deploy satisfaction surveys after claims and renewals. Identify where the claims process creates churn.

Professional Services

Email, SMS

klaviyo review request

Review Request

Add a review request as a native Klaviyo flow step. Converts at 3x the rate of a standalone campaign.

All industries

Email

sms review request

Review Request

SMS review requests are read within 4 minutes on average, reaching customers while they're still thinking about it.

All industries

SMS

review invitation

Review Request

Personalised review invitations referencing a specific purchase or staff member generate 3x more responses.

All industries

Email, SMS

review reminder

Review Request

FeedbackRobot's second-touch reminder recovers customers who opened the first review request but didn't complete it.

All industries

Email, SMS

review alerts

Review Management

FeedbackRobot surfaces new reviews within minutes across every platform, live before it's found unanswered.

All industries

Dashboard, Email, SMS

mailchimp survey integration

Feedback Survey

FeedbackRobot fires surveys from your exact Mailchimp triggers, reaching the right customers at the right moment.

All industries

Email

slack survey integration

Feedback Survey

Move internal feedback collection to Slack, where teams already respond, instead of a survey email nobody opens.

All industries

Email, Web

checkout survey

Feedback Survey

A checkout survey fires at the confirmation screen, capturing the conversion signal session recordings can't explain.

All industries

Email, Web

member satisfaction survey

Feedback Survey

FeedbackRobot surfaces churn signals from satisfaction data 60 days before cancellation, not at the exit survey.

All industries

Email, In-App

post service survey

Feedback Survey

A post-service survey triggered at appointment completion reaches customers while memory is still accurate.

All industries

Email, SMS

post stay survey

Feedback Survey

A post-stay survey firing within two hours of checkout captures the moments that define the guest's impression.

All industries

Email, SMS

post visit survey

Feedback Survey

A triggered post-visit survey reaches every customer, including the 90% who'd have left a review if asked.

All industries

Email, SMS

website feedback widget

Feedback Survey

A feedback widget on exit or key pages turns invisible visitor drop-off into a categorised, actionable signal.

All industries

Email, Web

service feedback survey

Feedback Survey

Service feedback surveys attributed at the technician level reveal performance gaps individual reviews can't show.

All industries

Email, SMS

product feedback survey

Feedback Survey

A triggered product feedback survey reveals adoption friction before it shows up as a support ticket or churn.

All industries

Email, In-App

feedback themes

Review Management

FeedbackRobot tags and clusters every response by theme, revealing what's actually driving your aggregate score.

All industries

Dashboard, Email

ai review response

Review Response

FeedbackRobot's AI drafts a personalised reply from the review content within the hour, before it ages unanswered.

All industries

Dashboard, Email

bad review response

Review Response

A specific, professional, non-defensive response to a negative review converts prospects better than a higher rating alone.

All industries

Dashboard, Email

negative review response

Review Response

A professional response addressing the concern directly is the most persuasive content on your Google profile.

All industries

Dashboard, Email

positive review response

Review Response

Responding to a 5-star review signals a real person is paying attention, before a prospect reads a word further.

All industries

Dashboard, Email

review reply templates

Review Response

FeedbackRobot personalises every reply draft from the specific review content, not a template that feels like one.

All industries

Dashboard, Email

how to remove fake reviews

Review Management

FeedbackRobot's monitoring flags the specific signals that make a fake review removal request viable.

All industries

Dashboard, Email

respond to yelp reviews

Review Response

A business with 40 Yelp reviews and no responses is leaving a trust signal unmanaged on a platform buyers check.

All industries

Dashboard, Email

corporate feedback survey

Feedback Survey

Deploy a corporate feedback survey that fires at every client milestone. Route at-risk accounts before renewal.

B2B & SaaS

Email

corporate review management

Review Management

Monitor your B2B reputation across G2, Capterra, and Trustpilot. Every new review surfaces with a response queued.

B2B & SaaS

Dashboard, Email

agency feedback survey

Feedback Survey

Deploy an agency feedback survey that fires after every deliverable. Address dissatisfaction before non-renewal.

B2B & SaaS

Email