Physical visits leave a stronger memory trace in the first few hours than any other period. A patient who just left a clinic, a customer who just left a retail location, a client who just left an office appointment: each of them has specific, recent experience they can articulate in detail right now. The same people, contacted 48 hours later, provide general impressions at lower response rates. Deploy FeedbackRobot's post-visit survey automation and the trigger is the visit event. A POS transaction closing triggers the survey for retail visits. An appointment marked complete triggers it for professional services. A check-out scan triggers it for clinic and facility visits. The survey arrives within minutes of the customer leaving the physical space, while they are still thinking about the experience. Questions are specific to the visit type and take under 60 seconds to complete. Each response is classified and routed immediately. An issue with a specific staff interaction routes to the relevant location manager. A comment about wait time routes to operations. Positive feedback mentioning a specific team member routes to their supervisor. The visit experience data that used to exist only in your customers' memories becomes structured operational intelligence, accumulated across every visit your business completes.