Free Business Reputation Score Calculator

Stop guessing how you look to customers. Use the world’s most accurate online reputation score checker to get your instant Reputation Report Card. Audit your Google profile health in 30 seconds.

Reputation Metrics

25/30
14/35
Low response rate is killing your ranking.
4/15
ESTIMATED REPUTATION GRADE

F

SEO Impact Score: 58 / 100

Unlock Your Report Card

We've identified critical gaps in your profile. See the full audit:

How is your Reputation Score calculated?

Unlike generic star ratings, a true business reputation audit is based on the four pillars of Local SEO. Our algorithm uses the same logic Google uses to rank the "Local Pack" in search results:

Pillar 1: Star Rating (40%) – Your "Trust Filter." Anything below a 3.3 is a click-killer.

  • Pillar 2: Review Volume (20%) – Your "Social Proof." 50+ reviews is the minimum threshold for modern consumers.

  • Pillar 3: Review Recency (20%) – Your "Freshness Score." 85% of users ignore reviews older than 3 months.

  • Pillar 4: Response Rate (20%) – Your "Responsiveness." Google prioritizes businesses that engage with their customers.

Average Reputation Scores by Industry

Not all industries are created equal. A "B" grade for a Food Truck might actually be an "A" for a Medical Practice. Compare your score to the 2026 benchmarks for your niche:

Industry

Average Rating

Average Score

Difficulty

Dental Clinic

4.8

91

High

Food Truck

4.1

74

Medium

Medical Practice

4.4

82

High

Real Estate Agent

4.9

94

Extreme

The Best Online Reputation Management Tool for SMBs

Most reputation management software costs hundreds of dollars a month just to tell you what you already know. FeedbackRobot’s Reputation Management Platform was designed to be different. We don't just track your score; we provide the reputation management automation you need to fix it.

Scored below an 80? Let’s fix it.

Don't let a "Vulnerable" score cost you customers.

Try the AI Review Assistant Free

Expert FAQ

Business Reputation Score Calculator

What is a good reputation score?

Generally, a score above 80 (Grade B) means you are healthy. A score above 90 (Grade A) means you are likely the market leader in your local area.

Why is my Google rating dropping?

If your star rating is steady but your score is dropping, it’s likely a "Recency" issue. If you haven't received a new review in 30 days, your visibility in the Google Maps pack will start to fade.

How can I improve my business reputation checker results?

The fastest way to jump from a C to an A is to increase your Response Rate. Using an AI Review Answerer to respond to 100% of your reviews instantly tells Google you are an active, trustworthy business.

Can I use this tool as a competitor reputation checker?

Yes. One of the best ways to use our business reputation checker is to run audits on your local competitors. By inputting their star rating and estimated volume, you can see exactly where they are outperforming you — or where they are vulnerable. If a competitor has a high rating but a low recency score, that is your window of opportunity to outrank them in the Google Maps "Local Pack" by increasing your own review velocity.

Is a Reputation Score more important than my star rating?

While your star rating is what customers see first, your reputation score is what Google’s algorithm sees. A business with a 4.8 rating that hasn't responded to a review in six months will often be outranked by a 4.2-rated business that responds daily. Our calculator looks at the "Full Picture" — velocity, responsiveness, and volume — to give you a more accurate prediction of your search visibility than stars alone.

Expert FAQ

Business Reputation Score Calculator

What is a good reputation score?

Generally, a score above 80 (Grade B) means you are healthy. A score above 90 (Grade A) means you are likely the market leader in your local area.

Why is my Google rating dropping?

If your star rating is steady but your score is dropping, it’s likely a "Recency" issue. If you haven't received a new review in 30 days, your visibility in the Google Maps pack will start to fade.

How can I improve my business reputation checker results?

The fastest way to jump from a C to an A is to increase your Response Rate. Using an AI Review Answerer to respond to 100% of your reviews instantly tells Google you are an active, trustworthy business.

Can I use this tool as a competitor reputation checker?

Yes. One of the best ways to use our business reputation checker is to run audits on your local competitors. By inputting their star rating and estimated volume, you can see exactly where they are outperforming you — or where they are vulnerable. If a competitor has a high rating but a low recency score, that is your window of opportunity to outrank them in the Google Maps "Local Pack" by increasing your own review velocity.

Is a Reputation Score more important than my star rating?

While your star rating is what customers see first, your reputation score is what Google’s algorithm sees. A business with a 4.8 rating that hasn't responded to a review in six months will often be outranked by a 4.2-rated business that responds daily. Our calculator looks at the "Full Picture" — velocity, responsiveness, and volume — to give you a more accurate prediction of your search visibility than stars alone.

Expert FAQ

Business Reputation Score Calculator

What is a good reputation score?

Generally, a score above 80 (Grade B) means you are healthy. A score above 90 (Grade A) means you are likely the market leader in your local area.

Why is my Google rating dropping?

If your star rating is steady but your score is dropping, it’s likely a "Recency" issue. If you haven't received a new review in 30 days, your visibility in the Google Maps pack will start to fade.

How can I improve my business reputation checker results?

The fastest way to jump from a C to an A is to increase your Response Rate. Using an AI Review Answerer to respond to 100% of your reviews instantly tells Google you are an active, trustworthy business.

Can I use this tool as a competitor reputation checker?

Yes. One of the best ways to use our business reputation checker is to run audits on your local competitors. By inputting their star rating and estimated volume, you can see exactly where they are outperforming you — or where they are vulnerable. If a competitor has a high rating but a low recency score, that is your window of opportunity to outrank them in the Google Maps "Local Pack" by increasing your own review velocity.

Is a Reputation Score more important than my star rating?

While your star rating is what customers see first, your reputation score is what Google’s algorithm sees. A business with a 4.8 rating that hasn't responded to a review in six months will often be outranked by a 4.2-rated business that responds daily. Our calculator looks at the "Full Picture" — velocity, responsiveness, and volume — to give you a more accurate prediction of your search visibility than stars alone.