Help Center

How can we help?

Guides for setting up FeedbackRobot, connecting your review platforms, and getting your feedback agent doing the work for you.

Most read

What FeedbackRobot does and how it works Understanding your metrics Understanding actions, touchpoints and limits How review monitoring works How resolutions work How automations work

Getting Started

Set up your account, connect your first source, and get your feedback agent working.

5 articles

Surveys & Feedback Collection

Build, send, and embed surveys that people actually finish.

7 articles

Reviews & Reputation

Connect review platforms, monitor every mention, and respond fast.

3 articles

Resolutions & Team Inbox

Turn unhappy customers into resolved ones, automatically.

4 articles

Insights & Analytics

Understand what your feedback is telling you.

3 articles

Automations

Set up the triggers and actions that run your feedback loop hands-free.

2 articles

Spotlight & Sharing

Turn your best reviews into marketing that works.

3 articles

Integrations & Connections

Connect FeedbackRobot to the platforms you already use.

16 articles

Account, Billing & Security

Manage your plan, your workspace, your data, and your privacy.

6 articles

AI Assistant & Developer Tools

Query your feedback data directly — in chat, or from your own code.

3 articles

Still stuck?

Open the chat in the corner of any page and a real person will get back to you — usually within a few hours.

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