What you can connect to FeedbackRobot

Connections fall into three groups. Most businesses need one from the first group and one from the second.

Review platforms

These bring public reviews in so the agent can monitor and respond.

Customer sources

These tell FeedbackRobot who your customers are, so surveys can be sent automatically rather than by hand.

• Import a customer list — CSV, the universal option
• Shopify — orders and customers
• Stripe — paying customers
• Salesforce — CRM contacts
• Cin7 — inventory and orders
• Amadeus — travel bookings
• Delphi — events and venue bookings

Collection methods

Ways to gather feedback that don’t need a platform connection:

• Embed a survey on your website
• QR codes for in-person moments
• The API for custom integration

What to set up first

One review platform, then one customer source. In that order.

The review platform gives you immediate value with no data entry — your existing reviews get analysed the moment it syncs. The customer source is what lets the agent start asking people who never would have reviewed you.

Don’t connect everything on day one. Get one source working, watch how the agent handles a week of it, adjust the tone, then expand.