Connect Zomato
Connecting your Zomato listing, and what to check if it doesn't sync.
Zomato is a primary discovery platform for restaurants in several markets, and its reviews often mention specific dishes — useful detail for menu decisions.
Connect it
- Go to Insights → Reviews and choose Connect Review Source.
- Pick Zomato from the platform list, then Continue.
- Give the source a name, and paste your Review Page URL — the public address of your Zomato listing. Open your listing in a browser and copy the URL from the address bar.
- Continue. You’ll see Connection Successful! when it’s accepted.
An invalid URL is rejected at this step rather than failing quietly later, so if it’s accepted you’re connected.
The first sync pulls your review history, not just new reviews. Depending on volume that takes anywhere from a few minutes to a couple of hours.
You’ll need
Your Zomato restaurant listing.
Dish-level detail
Zomato reviewers name dishes more often than reviewers on other platforms. Theme analysis picks this up, which makes it one of the more actionable sources if you run a restaurant.
Multiple outlets
Connect each outlet separately.
If your listing doesn’t appear
Usually one of:
- The listing is unclaimed
- There are duplicate listings for the same outlet
- The outlet is marked temporarily closed
If the URL is rejected, open your listing in a browser and copy the address exactly as it appears — a search-results URL or a shortened link won’t work. Still stuck? Send us a link to your listing and we’ll connect it from our side.
After connecting
Once reviews are syncing, decide how you want them handled — automatically, or with your approval first.
Related
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