Connect Zomato
Connecting your Zomato listing, and what to check if it doesn't sync.
Zomato is a primary discovery platform for restaurants in several markets, and its reviews often mention specific dishes — useful detail for menu decisions.
Connect it
- Open the connections area of your workspace and choose Zomato.
- Search for your business by name and location.
- Confirm the correct listing from the results — check the address, not just the name.
- Authorise the connection if prompted.
The first sync pulls your review history, not just new reviews. Depending on volume this takes anywhere from a few minutes to a couple of hours.
You’ll need
Your Zomato restaurant listing.
Dish-level detail
Zomato reviewers name dishes more often than reviewers on other platforms. Theme analysis picks this up, which makes it one of the more actionable sources if you run a restaurant.
Multiple outlets
Connect each outlet separately.
If your listing doesn’t appear
Usually one of:
- The listing is unclaimed
- There are duplicate listings for the same outlet
- The outlet is marked temporarily closed
Try searching with just the business name, then narrowing by city. If it still doesn’t appear, send us a link to your listing and we’ll connect it from our side.
After connecting
Once reviews are syncing, decide how you want them handled — automatically, or with your approval first.
Related
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