Free Review Response & Request Templates
89+ copy-paste templates for every review scenari - responses,
requests, platform-specific replies, and tricky situations.
Browse by industry, platform, or situation, or start with the
most popular ones below.
Most Popular
request-email
any platform
any industry
Review Request Email Template
Free review request email templates to get more customer reviews. Copy-paste subject lines, body, and CTAs — with variations for different business types.
response
any platform
any industry
Review Response Template
Free review response templates for any platform. Professional, personal replies for positive and negative reviews — with 2 variations and customization
request-email
any industry
Google Review Request Email Template
Free Google review request email templates. Copy-paste emails that get customers to leave Google reviews — with subject lines, body copy, and a direct
response
any platform
any industry
Positive Review Response Template
Free positive review response templates. Copy-paste replies that thank customers, sound genuine, and reinforce what made their experience great — for any
response
any platform
any industry
Negative Review Response Template
Free negative review response templates. Copy-paste replies that de-escalate, acknowledge the issue, and move the conversation offline — for any platform.
request-sms
any platform
any industry
Review Request SMS Template
Free review request SMS templates. Short, direct text messages that get customers to leave reviews — with a direct link and variations for different
request-email
any industry
Ask for Google Review Email Template
Free email templates to ask customers for a Google review. Proven subject lines, short body copy, and a direct Google link — copy and send in minutes.
response
any platform
any industry
5 Star Review Response Template
Free 5-star review response templates. Copy-paste replies that thank customers warmly, sound genuine, and invite them back — for any business on any
response
any platform
any industry
1 Star Review Response Template
Free 1-star review response templates. Stay calm, acknowledge the issue, and move to resolution — without being defensive. Copy-paste for any platform.
request-sms
any platform
any industry
Review Request Text Message Template
Free review request text message templates. Short, personal texts that get customers to leave reviews — with a direct link. Copy, customize, send.
request-sms
any industry
Google Review Request SMS Template
Free Google review request SMS templates. Short text messages with a direct Google link that get customers to leave a review — copy, customize, and send.
response
any platform
any industry
How to Respond to Negative Reviews Template
Free template for responding to negative reviews. Step-by-step structure + copy-paste responses that de-escalate, acknowledge, and recover — for any
response
any platform
any industry
How to Respond to Positive Reviews Template
Free template for responding to positive reviews. Copy-paste structure that sounds genuine, references specifics, and makes reviewers want to come back —
request-email
any platform
retail
Post Purchase Review Request Email Template
Free post-purchase review request email templates. Triggered after delivery or order completion — converts happy customers into reviews with one short,
response
any platform
any industry
3 Star Review Response Template
Free 3-star review response templates. Mixed reviews need more care than 5-stars or 1-stars — copy-paste responses that acknowledge the gap and invite the
response
any platform
any industry
2 Star Review Response Template
Free 2-star review response templates. Genuinely dissatisfied customers need a different response than 1-star rage reviews — copy-paste for any platform.
response
any platform
any industry
4 Star Review Response Template
Free 4-star review response templates. Most businesses ignore these — the right reply acknowledges the gap that cost you the 5th star and makes the
response
any platform
any industry
How to Respond to a Mixed Review Template
Free template for responding to mixed reviews. The 3-part structure that acknowledges the good, owns the bad, and converts fence-sitters — for any
request-print
any industry
Review Request Card Template
Free review request card templates for print. QR code card copy for restaurants, salons, trades, and retail — leave-behinds that get more Google reviews.
By Industry
request-email
any platform
restaurant
Restaurant Review Request Email Template
Free restaurant review request email templates. Send to diners after their visit to get more Google and Yelp reviews — with subject lines, body, and
response
any platform
restaurant
Restaurant Negative Review Response Template
Free restaurant negative review response templates. Copy-paste replies for food complaints, service issues, and wait time reviews — professional and ready
response
any platform
restaurant
Restaurant Positive Review Response Template
Free restaurant positive review response templates. Warm, specific replies that thank diners and make them want to come back — for Google, Yelp, and
request-sms
any platform
restaurant
Restaurant Review Request SMS Template
Free restaurant review request SMS templates. Short, friendly texts to send after a meal that get diners to leave Google or Yelp reviews — copy and send.
request-email
any platform
hotel
Hotel Review Request Email Template
Free hotel review request email templates. Post-stay emails that get guests to leave Google, TripAdvisor, and Booking.com reviews — with subject lines and
response
any platform
hotel
Hotel Negative Review Response Template
Free hotel negative review response templates. Professional responses for room, service, and check-in complaints — copy-paste for TripAdvisor, Google, and
request-email
healthcare
Dental Review Request Email Template
Free dental practice review request email templates. HIPAA-aware post-appointment emails to get more Google reviews — without referencing treatment
response
any platform
healthcare
Dental Negative Review Response Template
Free HIPAA-compliant dental negative review response templates. Professional replies that acknowledge concerns without confirming patient status —
response
any platform
hotel
Hotel Positive Review Response Template
Free hotel positive review response templates. Warm, management-signed replies for Google, TripAdvisor, and Booking.com — that make guests want to return.
request-sms
healthcare
Dental Review Request SMS Template
Free HIPAA-compliant dental review request SMS templates. Post-appointment texts that get more Google reviews without referencing treatment — copy,
response
any platform
healthcare
Dental Positive Review Response Template
Free HIPAA-compliant dental positive review response templates. Warm, professional replies that build patient loyalty without disclosing clinical
request-email
home-services
Home Services Review Request Email Template
Free review request email templates for home services businesses. Post-job emails that get contractors, plumbers, and cleaners more Google reviews —
request-sms
home-services
Home Services Review Request SMS Template
Free review request SMS templates for home services businesses. Post-job texts for plumbers, cleaners, electricians, and contractors to get more Google
response
any platform
retail
Retail Negative Review Response Template
Free negative review response templates for retail businesses. Copy-paste replies for product complaints, returns, shipping issues, and in-store service —
request-email
any platform
retail
Retail Review Request Email Template
Free review request email templates for retail businesses. Post-purchase emails that convert happy customers into Google and Trustpilot reviews —
response
any platform
home-services
Home Services Negative Review Response Template
Free negative review response templates for home services businesses. Replies for tradespeople, cleaners, and contractors that recover trust and protect
response
any platform
home-services
Home Services Positive Review Response Template
Free positive review response templates for home services businesses. Warm, personal replies for tradespeople and contractors that build trust and repeat
response
any platform
retail
Retail Positive Review Response Template
Free positive review response templates for retail businesses. Warm, product-specific replies for online and in-store retailers that drive repeat
request-sms
any platform
retail
Retail Review Request SMS Template
Free review request SMS templates for retail businesses. Post-purchase texts for online stores and shops that convert happy customers into Google and
response
professional-services
Law Firm Negative Review Response Template
Free law firm negative review response templates. Ethically compliant replies that don't confirm client status or reveal privileged information —
request-email
professional-services
Professional Services Review Request Email Template
Free review request email templates for professional services — accountants, consultants, agencies, and advisors.
request-sms
any platform
hotel
Hotel Review Request SMS Template
Free hotel review request SMS templates. Post-checkout texts for hotels and properties that convert happy guests into TripAdvisor and Google reviews.
response
any platform
professional-services
Professional Services Positive Review Response Template
Free positive review response templates for professional services. Warm, confident replies for accountants, consultants, and agencies that build referral
request-sms
professional-services
Professional Services Review Request SMS Template
Free review request SMS templates for professional services. Post-project texts for accountants, consultants, and agencies that get more Google reviews.
response
any platform
events
Events Negative Review Response Template
Free negative review response templates for events businesses. Replies for venues, caterers, planners, and AV companies — for Google, Facebook, and
response
any platform
events
Events Positive Review Response Template
Free positive review response templates for events businesses. Emotional, specific replies for venues, caterers, and planners that convert future bookings.
request-email
any platform
events
Events Review Request Email Template
Free review request email templates for events businesses. Post-event emails for venues, caterers, and planners that convert happy clients into
request-sms
any platform
events
Events Review Request SMS Template
Free review request SMS templates for events businesses. Post-event texts for venues, caterers, and planners — personal, occasion-specific, higher
response
any platform
education
Education Negative Review Response Template
Free negative review response templates for education businesses. Replies for tutors, training providers, schools, and online course creators — copy-paste
response
any platform
education
Education Positive Review Response Template
Free positive review response templates for education businesses. Outcome-focused replies for tutors, schools, and course creators that convert future
request-email
education
Education Review Request Email Template
Free review request email templates for education businesses. Post-course and post-milestone emails for tutors, schools, and training providers that get
request-sms
education
Education Review Request SMS Template
Free review request SMS templates for education businesses. Post-result and post-course texts for tutors and training providers that get more Google
By Platform
response
any industry
Google Review Response Template
Free Google review response templates for any business. Copy-paste replies for positive, negative, and mixed reviews — with 2 variations and customization
response
any industry
Google Negative Review Response Template
Free Google negative review response templates. De-escalate, acknowledge, and move offline — without sounding defensive. Copy-paste for any business.
response
yelp
any industry
Yelp Review Response Template
Free Yelp review response templates. Replies that follow Yelp's norms — no incentives, conversational tone, works for positive and negative reviews.
response
tripadvisor
any industry
TripAdvisor Review Response Template
Free TripAdvisor review response templates. Written for travelers — longer, detailed replies that improve your Popularity Index ranking and convert future
response
any industry
Google Positive Review Response Template
Free Google positive review response templates. Short, genuine replies that thank reviewers, reference specifics, and boost your Google Business Profile
response
any industry
Facebook Review Response Template
Free Facebook review response templates. Replies calibrated for Facebook's social context — conversational, community-first, for positive and negative
response
restaurant
Google Review Response Template for Restaurants
Free Google review response templates for restaurants. Copy-paste replies for food, service, and atmosphere reviews — optimised for Google's local search
response
hotel
Google Review Response Template for Hotels
Free Google review response templates for hotels. Copy-paste replies for stay, room, and service reviews — for Google Maps and Google Hotel Search.
response
tripadvisor
restaurant
TripAdvisor Review Response Template for Restaurants
Free TripAdvisor review response templates for restaurants. Detailed, management-signed replies that improve your Popularity Index and convert diners —
response
tripadvisor
hotel
TripAdvisor Review Response Template for Hotels
Free TripAdvisor hotel review response templates. Management-signed replies that improve Popularity Index ranking and convert future bookings — copy-paste
response
yelp
restaurant
Yelp Review Response Template for Restaurants
Free Yelp restaurant review response templates. Conversational replies tuned for Yelp's culture — no incentives, no scripts, for positive and negative
response
yelp
any industry
Yelp Negative Review Response Template
Free Yelp negative review response templates. Calm, genuine replies that follow Yelp's culture — no incentives, no scripts, converts critics into return
response
healthcare
Google Review Response Template for Dental Practices
Free HIPAA-compliant Google review response templates for dental practices. Respond professionally without confirming patient status or referencing
response
booking
hotel
Booking.com Review Response Template
Free Booking.com review response templates. Replies that improve your property score, convert fence-sitting travelers, and follow Booking.com's response
response
trustpilot
retail
Trustpilot Review Response Template
Free Trustpilot review response templates. Platform-specific replies for B2C and SaaS businesses — positive and negative — that protect your TrustScore.
response
yelp
healthcare
Yelp Dental Review Response Template
Free HIPAA-compliant Yelp dental review response templates. Warm, authentic replies that follow Yelp's culture without disclosing patient information.
response
healthcare
Google Review Response Template for Medical Practices
Free HIPAA-compliant Google review response templates for medical practices, GPs, and clinics. Respond professionally without confirming patient status.
response
booking
hotel
Booking.com Hotel Review Response Template
Free Booking.com hotel review response templates. Property-specific replies that improve your score, convert OTA browsers, and follow Booking.com
response
expedia
hotel
Expedia Review Response Template
Free Expedia review response templates. Property replies for Expedia and Hotels.com that protect your listing score and convert OTA travelers — copy-paste
response
expedia
hotel
Expedia Hotel Review Response Template
Free Expedia hotel review response templates. Management-signed replies for Expedia and Hotels.com that improve your listing score and convert OTA
response
beauty
Google Review Response Template for Salons
Free Google review response templates for hair salons, beauty salons, and barbershops. Personal, stylist-specific replies that drive rebookings and new
response
home-services
Google Review Response Template for Home Services
Free Google review response templates for home services and trades businesses. Replies for plumbers, electricians, cleaners, and contractors that drive
response
restaurant
Facebook Review Response Template for Restaurants
Free Facebook review response templates for restaurants. Community-first replies for Facebook Recommendations that convert local diners and regulars.
response
retail
Facebook Review Response Template for Retail
Free Facebook review response templates for retail businesses. Community-first replies for shops and online stores that build local loyalty and social
response
yelp
home-services
Yelp Home Services Review Response Template
Free Yelp review response templates for home services businesses. Conversational, community-first replies for tradespeople — no incentives, no scripts.
response
trustpilot
retail
Trustpilot Retail Review Response Template
Free Trustpilot review response templates for retail and e-commerce. Replies that protect your TrustScore, convert browsers, and follow Trustpilot
Tricky Situations
response
any platform
any industry
How to Respond to a Fake Review Template
Free fake review response template. How to respond professionally without making things worse — plus how to flag it for removal on Google, Yelp, and
response
any platform
any industry
How to Respond to a Review With No Comment
Free templates for responding to reviews with no text — just a star rating. Short, warm replies that still signal engagement and invite the reviewer back.
response
any platform
any industry
How to Respond to an Unfair Review Template
Free template for responding to an unfair or exaggerated review. Stay professional, correct the record calmly, and show future customers how you handle
response
any platform
any industry
Slow Service Review Response Template
Free templates for responding to slow service reviews. Acknowledge the wait, avoid excuses, and invite the customer back — copy-paste for restaurants and
response
any platform
any industry
Rude Staff Review Response Template
Free templates for responding to rude staff reviews. Stay professional, protect the customer, and avoid appearing to defend the behaviour — copy-paste for
response
any platform
restaurant
Wrong Order Review Response Template
Free templates for responding to wrong order reviews. Direct, non-defensive replies for restaurants and food businesses that turn a mistake into a
response
any platform
any industry
Cleanliness Complaint Review Response Template
Free templates for responding to cleanliness complaint reviews. Serious, action-oriented replies for restaurants, hotels, and salons that show future
response
any platform
any industry
Wait Time Complaint Review Response Template
Free templates for responding to wait time complaint reviews. No excuses, clear ownership, and a concrete fix — for restaurants, clinics, and service
response
any platform
any industry
Billing Complaint Review Response Template
Free templates for responding to billing complaint reviews. Professional, non-defensive replies for pricing disputes and unexpected charges — for any
response
any platform
any industry
No-Show Complaint Review Response Template
Free templates for responding to no-show complaint reviews. For businesses that missed an appointment or customers complaining about being turned away —
response
any platform
any industry
Competitor Review Response Template
Free templates for responding to suspected competitor reviews. Professional, flagging-first strategy that protects your rating without starting a public
response
any platform
any industry
How to Respond to a Review With No Rating
Free templates for responding to reviews with no star rating — text-only feedback. Useful when platforms change formats or customers post feedback without
