Product

Meet Your Intelligent Feedback Analyst

The Assistant lives right inside FeedbackRobot. Ask it to draft and send a survey, dig into a customer, analyze sentiment, or generate a report, and it does it in seconds.

Get Started — 25 Free AI Actions
Reports

“Put together this month's feedback report for the team”

Sentiment

“How's sentiment trending across our reviews this quarter?”

Surveys

“Send Maria a feedback survey about her stay”

No dashboards to click through — just start a conversation. The Assistant understands what you're asking for and takes the action directly: drafting a survey, pulling up a customer's history, summarizing sentiment across hundreds of responses, or generating an executive-ready report.

What you can ask

Surveys

Send Survey

Send a feedback survey to a customer, with a one-click link ready to share.

“Send Maria a feedback survey about her stay”

Customer

Customer Insights

Surface unhappy customers and dig into who's sending negative feedback.

“Who are my unhappiest customers this month?”

Sentiment

Analyze Sentiment

Extract emotional tone and key themes from bulk feedback data.

“What are the top themes in this month's feedback?”

Reviews

Browse Reviews

View the latest reviews from all your connected platforms.

“Show me our latest reviews”

Recovery

Track Recovery

Monitor resolution rates and how well negative feedback is being handled.

“How's our resolution rate looking this month?”

Reports

Generate Reports

Create executive summaries and visual trend presentations without building a single slide.

“Generate an executive summary of this quarter's feedback”

How it works

1

Start a conversation

Open the Assistant from any workspace and type what you need — or pick one of the quick-start prompts to get going.

2

It takes the action

Draft and send a survey, pull customer insights, analyze sentiment, or generate a report — directly from the conversation, no dashboard required.

3

Refine and follow up

Ask a follow-up question or adjust what it just did — the Assistant keeps the context of your conversation.

Your feedback data is one conversation away.

Get Started — 25 Free AI Actions