Team Inbox
Centralize Every Feedback Conversation
Manage, assign, and reply to customer feedback from one shared inbox — faster, clearer, and fully AI-assisted.
14-day free trial, no credit card required
40%
Faster Response Time
Assign and reply to feedback instantly with AI routing.
40%
Faster Response Time
Assign and reply to feedback instantly with AI routing.
40%
Faster Response Time
Assign and reply to feedback instantly with AI routing.
60%
Better Team Coordination
Keep everyone aligned with shared context and automatic updates.
60%
Better Team Coordination
Keep everyone aligned with shared context and automatic updates.
60%
Better Team Coordination
Keep everyone aligned with shared context and automatic updates.
0
Missed Feedback
Every response lands in one unified workspace.
0
Missed Feedback
Every response lands in one unified workspace.
0
Missed Feedback
Every response lands in one unified workspace.
Everything You Need to Manage Feedback in One Place
AI-powered collaboration that keeps your team connected, responsive, and on track.
Unified Inbox
View every piece of feedback — surveys, reviews, and messages — in one central dashboard.
Unified Inbox
View every piece of feedback — surveys, reviews, and messages — in one central dashboard.
Unified Inbox
View every piece of feedback — surveys, reviews, and messages — in one central dashboard.
Smart Assignment
Automatically route feedback to the right person or team based on topic or urgency.
Smart Assignment
Automatically route feedback to the right person or team based on topic or urgency.
Smart Assignment
Automatically route feedback to the right person or team based on topic or urgency.
Internal Collaboration
Comment, tag teammates, and discuss feedback before responding to customers.
Internal Collaboration
Comment, tag teammates, and discuss feedback before responding to customers.
Internal Collaboration
Comment, tag teammates, and discuss feedback before responding to customers.
Real-Time Updates
Track response progress and resolution status across the entire team.
Real-Time Updates
Track response progress and resolution status across the entire team.
Real-Time Updates
Track response progress and resolution status across the entire team.
How the Team Inbox Keeps Your Workflow in Sync
See how FeedbackRobot turns feedback chaos into coordinated team action.
01
Centralize Feedback
All surveys, messages, and reviews land in one shared workspace.
01
Centralize Feedback
All surveys, messages, and reviews land in one shared workspace.
01
Centralize Feedback
All surveys, messages, and reviews land in one shared workspace.
02
Auto Assign Tasks
FeedbackRobot routes each message to the right teammate — no manual triage.
02
Auto Assign Tasks
FeedbackRobot routes each message to the right teammate — no manual triage.
02
Auto Assign Tasks
FeedbackRobot routes each message to the right teammate — no manual triage.
03
Collaborate and Respond
Comment, edit, or reply directly from the inbox for faster resolutions.
03
Collaborate and Respond
Comment, edit, or reply directly from the inbox for faster resolutions.
03
Collaborate and Respond
Comment, edit, or reply directly from the inbox for faster resolutions.
Everything Works Better, Together
Every FeedbackRobot feature works together — from collecting responses to resolving issues and tracking performance in real time.
Frequently Asked Questions
Still got questions? Visit our
What is the Team Inbox feature?
How does it improve team collaboration?
Can I track who responded and what the status is?
Which channels does the Team Inbox support?
Is there any setup required for the Team Inbox?
Frequently Asked Questions
Still got questions? Visit our
What is the Team Inbox feature?
How does it improve team collaboration?
Can I track who responded and what the status is?
Which channels does the Team Inbox support?
Is there any setup required for the Team Inbox?
Frequently Asked Questions
Still got questions? Visit our
What is the Team Inbox feature?
How does it improve team collaboration?
Can I track who responded and what the status is?
Which channels does the Team Inbox support?
Is there any setup required for the Team Inbox?
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required