👋 say hello to your new hire
The teammate who runs your entire feedback loop.
FeedbackRobot is a 24/7 AI agent for customer feedback and online reputation management — it monitors reviews across 20+ platforms and auto-responds to negative reviews with empathy in under 2 minutes.
FeedbackRobot sends the surveys, watches every review, feels out the tone, and writes back like a real person would — empathetic when it should be, fast always. It never takes a day off.
25 free AI actions · no credit card required
watching live…
5-star review from Maria on Google
Thank-you reply sent
1-star review flagged: “wait was too long”
Empathetic reply drafted & sent
Post-visit survey sent to 8 guests
3 responses already in
Review on TripAdvisor answered
Resolved in 90 seconds
Two jobs, one agent
It asks. It answers.
FeedbackRobot runs your entire feedback loop — proactively collecting it through ongoing surveys, and reactively managing it through review monitoring and response.
Ongoing Surveys
Ask the right question at the right moment.
Describe what you want to learn — your agent builds the survey and triggers it automatically at the moments that matter.
How was your wait time today?
Reviews & Reputation
Monitor everywhere. Resolve instantly.
Your agent watches every platform, reads the tone, and drafts — or sends — a reply before you'd have opened the tab.
"Room was noisy all night…"
"So sorry about the noise — we've moved you to a quieter room…"
Always your call
An agent that acts — but never goes rogue.
Every reply lands in a shared Team Inbox first, so you can review and approve responses whenever you want to. Leave it running autonomously, or take over any conversation instantly — the agent works the way you want to be involved.
Team Inbox · 1 pending
Draft reply ready for review
Watch it work
Four jobs. One agent.
That's the pitch. Here's what those two jobs actually look like broken down into the four things your agent does every day.
Surveys that send themselves.
A purchase completes, a stay ends, a ticket closes — your agent fires the right survey at the right moment automatically, then follows up with anyone who hasn't responded yet.
Text message
from FeedbackRobot
Tap to answer · takes 5 seconds
Use cases
Built for how your industry actually gets reviewed.
The platforms, the timing, and the language that matter change by industry. Your agent adapts to yours.
See it for yourself
A report that actually tells you something.
No dashboard to dig through. Every morning your agent tells you exactly what it did overnight — and what still needs your attention.
Review sentiment · last 30 days
72%
positive
Survey response rate
68%
responded
Short, one-tap surveys sent by SMS & email — answered in seconds, not skipped.
Integrations
Plug into what you already use.
Connect your review platforms, POS, or e-commerce stack in under a minute — plus a public API, embeddable widgets, and QR codes for capturing feedback anywhere.
Up and running in 3 minutes
No technical setup. No developer. No training your team.
Your reviews are piling up. Your agent's ready.
Three minutes to set up. Zero minutes to maintain.
Start FreePlans start at $99/mo — see full pricing