Food & Beverage
Turn Guest Feedback Into Better Dining Experiences
Capture feedback at every moment — and use automation and AI to elevate service, speed, and satisfaction across your entire operation.
14-day free trial, no credit card required
Great dining experiences don’t happen by accident. FeedbackRobot helps you create them.
Capture real-time feedback from ordering to checkout. Spot issues early, improve service on the fly, and turn feedback into action — and action into loyalty — instantly.
Because exceptional dining starts with listening.
Journey Touchpoints
How FeedbackRobot fits into each moment
01
Before the Visit
Gather expectations and preferences to tailor the experience early.
01
Before the Visit
Gather expectations and preferences to tailor the experience early.
01
Before the Visit
Gather expectations and preferences to tailor the experience early.
02
At Arrival / Seating
mprove wait times and first impressions right as guests sit down.
02
At Arrival / Seating
mprove wait times and first impressions right as guests sit down.
02
At Arrival / Seating
mprove wait times and first impressions right as guests sit down.
03
During the Meal
Catch issues with orders or service and fix them in real time.
03
During the Meal
Catch issues with orders or service and fix them in real time.
03
During the Meal
Catch issues with orders or service and fix them in real time.
04
After the Visit
Collect final feedback and insights to turn guests into loyal regulars.
04
After the Visit
Collect final feedback and insights to turn guests into loyal regulars.
04
After the Visit
Collect final feedback and insights to turn guests into loyal regulars.
Features
Tools designed for food
and beverage teams
Create Surveys with AI
Build targeted surveys to capture guest insights across dine-in, delivery, and pickup experiences.
Create Surveys with AI
Build targeted surveys to capture guest insights across dine-in, delivery, and pickup experiences.
Create Surveys with AI
Build targeted surveys to capture guest insights across dine-in, delivery, and pickup experiences.
Resolve Feedback Automatically
Detect service issues instantly—like delays or order mistakes—and trigger fast resolutions.
Resolve Feedback Automatically
Detect service issues instantly—like delays or order mistakes—and trigger fast resolutions.
Resolve Feedback Automatically
Detect service issues instantly—like delays or order mistakes—and trigger fast resolutions.
Automate Service Workflows
Streamline follow-ups, alerts, and routine tasks so staff can focus on delivering great food and service.
Automate Service Workflows
Streamline follow-ups, alerts, and routine tasks so staff can focus on delivering great food and service.
Automate Service Workflows
Streamline follow-ups, alerts, and routine tasks so staff can focus on delivering great food and service.
Manage Team Conversations
Centralize guest messages, staff updates, and issue reports to keep service running smoothly.
Manage Team Conversations
Centralize guest messages, staff updates, and issue reports to keep service running smoothly.
Manage Team Conversations
Centralize guest messages, staff updates, and issue reports to keep service running smoothly.
Pricing Plans
Scale Confidently with
the Right Plan
No hidden fees, no pressure. Just smart tools to help you collect, understand resolve feedback from day one.
Monthly
Yearly
(15% OFF)
Starter
Most Popular
$39
per month
For testing & very small teams
Features
500 sends/mo, 150 responses/mo
10 AI Survey credits/mo
50 AI Resolution threads/mo
AI summaries, QR codes, embed
No branding or custom domain
No automations or API
Growth
Most Popular
$99
per month
For growing brands ready to scale results
Features
10,000 sends/mo, 3,000 responses/mo
100 AI Survey credits/mo
500 AI Resolution threads/mo
AI summaries, QR codes, embed
Add custom branding
No automations, custom domain, or API
Scale
Most Popular
$299
per month
For teams integrating FeedbackRobot.
Features
Unlimited sends, Unlimited responses
Unlimited AI Survey credits
Unlimited AI Resolution threads
AI summaries, QR codes, embed
Automations, triggers, and API access
Custom domain & vanity URLs
Monthly
Yearly
(15% OFF)
Starter
Most Popular
$39
per month
For testing & very small teams
Features
500 sends/mo, 150 responses/mo
10 AI Survey credits/mo
50 AI Resolution threads/mo
AI summaries, QR codes, embed
No branding or custom domain
No automations or API
Growth
Most Popular
$99
per month
For growing brands ready to scale results
Features
10,000 sends/mo, 3,000 responses/mo
100 AI Survey credits/mo
500 AI Resolution threads/mo
AI summaries, QR codes, embed
Add custom branding
No automations, custom domain, or API
Scale
Most Popular
$299
per month
For teams integrating FeedbackRobot.
Features
Unlimited sends, Unlimited responses
Unlimited AI Survey credits
Unlimited AI Resolution threads
AI summaries, QR codes, embed
Automations, triggers, and API access
Custom domain & vanity URLs
Monthly
Yearly
(15% OFF)
Starter
Most Popular
$39
per month
For testing & very small teams
Features
500 sends/mo, 150 responses/mo
10 AI Survey credits/mo
50 AI Resolution threads/mo
AI summaries, QR codes, embed
No branding or custom domain
No automations or API
Growth
Most Popular
$99
per month
For growing brands ready to scale results
Features
10,000 sends/mo, 3,000 responses/mo
100 AI Survey credits/mo
500 AI Resolution threads/mo
AI summaries, QR codes, embed
Add custom branding
No automations, custom domain, or API
Scale
Most Popular
$299
per month
For teams integrating FeedbackRobot.
Features
Unlimited sends, Unlimited responses
Unlimited AI Survey credits
Unlimited AI Resolution threads
AI summaries, QR codes, embed
Automations, triggers, and API access
Custom domain & vanity URLs
Frequently Asked Questions
Still got questions? Visit our
What is FeedbackRobot and how can it help my business?
How does FeedbackRobot work?
What kind of businesses or industries can use FeedbackRobot?
Do I need technical skills or complicated setup to start using it?
Is there a trial or cost to get started?
Frequently Asked Questions
Still got questions? Visit our
What is FeedbackRobot and how can it help my business?
How does FeedbackRobot work?
What kind of businesses or industries can use FeedbackRobot?
Do I need technical skills or complicated setup to start using it?
Is there a trial or cost to get started?
Frequently Asked Questions
Still got questions? Visit our
What is FeedbackRobot and how can it help my business?
How does FeedbackRobot work?
What kind of businesses or industries can use FeedbackRobot?
Do I need technical skills or complicated setup to start using it?
Is there a trial or cost to get started?
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required
Ready to Turn Feedback Into Growth?
Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.
14-day free trial, no credit card required