Automations

Automate Every Step of Your Feedback Flow

Trigger actions, send surveys, notify teams, and close loops automatically — no manual effort needed.

Automation feature page showing a visual workflow for a post-checkout feedback flow with survey triggers and conditional actions.
Automation feature page showing a visual workflow for a post-checkout feedback flow with survey triggers and conditional actions.
Automation feature page showing a visual workflow for a post-checkout feedback flow with survey triggers and conditional actions.

3X

Faster Response Time

Feedback gets processed and resolved instantly.

3X

Faster Response Time

Feedback gets processed and resolved instantly.

3X

Faster Response Time

Feedback gets processed and resolved instantly.

50%

Fewer Manual Tasks

Automations handle repetitive work so your team doesn’t have to.

50%

Fewer Manual Tasks

Automations handle repetitive work so your team doesn’t have to.

50%

Fewer Manual Tasks

Automations handle repetitive work so your team doesn’t have to.

99%

Accuracy in Delivery

Smart triggers ensure every survey and notification hits the right audience.

99%

Accuracy in Delivery

Smart triggers ensure every survey and notification hits the right audience.

99%

Accuracy in Delivery

Smart triggers ensure every survey and notification hits the right audience.

Everything You Need to Automate Feedback Workflows

AI-powered automations that send, assign, and resolve feedback — without a single manual step.

Smart Triggers

Automatically send surveys after key actions like purchases, cancellations, or support chats.

Smart Triggers

Automatically send surveys after key actions like purchases, cancellations, or support chats.

Smart Triggers

Automatically send surveys after key actions like purchases, cancellations, or support chats.

Team Notifications

Instantly alert the right person when new feedback comes in or an issue is detected.

Team Notifications

Instantly alert the right person when new feedback comes in or an issue is detected.

Team Notifications

Instantly alert the right person when new feedback comes in or an issue is detected.

Conditional Actions

Define logic once based on sentiment — FeedbackRobot handles what happens next, from follow-ups to resolutions.

Conditional Actions

Define logic once based on sentiment — FeedbackRobot handles what happens next, from follow-ups to resolutions.

Conditional Actions

Define logic once based on sentiment — FeedbackRobot handles what happens next, from follow-ups to resolutions.

Auto Follow-Ups

Schedule personalized reminders and close feedback loops automatically.

Auto Follow-Ups

Schedule personalized reminders and close feedback loops automatically.

Auto Follow-Ups

Schedule personalized reminders and close feedback loops automatically.

How FeedbackRobot Automations Work

See how AI triggers, monitors, and completes actions so your feedback process runs itself.

01

Set Your Rules

Define events like “feedback received” or “low rating detected” to trigger actions.

01

Set Your Rules

Define events like “feedback received” or “low rating detected” to trigger actions.

01

Set Your Rules

Define events like “feedback received” or “low rating detected” to trigger actions.

02

Trigger Smart Actions

FeedbackRobot instantly sends surveys, alerts, or replies based on your setup.

02

Trigger Smart Actions

FeedbackRobot instantly sends surveys, alerts, or replies based on your setup.

02

Trigger Smart Actions

FeedbackRobot instantly sends surveys, alerts, or replies based on your setup.

03

Track and Improve

Monitor performance and refine automations with real-time analytics.

03

Track and Improve

Monitor performance and refine automations with real-time analytics.

03

Track and Improve

Monitor performance and refine automations with real-time analytics.

Everything Works Better, Together

Every FeedbackRobot feature works together — from collecting responses to resolving issues and tracking performance in real time.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

Team Inbox

Organize every customer message and follow-up in one place.

Team Inbox

Organize every customer message and follow-up in one place.

Team Inbox

Organize every customer message and follow-up in one place.

Radar

Track guest reviews from every platform in one dashboard.

Radar

Track guest reviews from every platform in one dashboard.

Radar

Track guest reviews from every platform in one dashboard.

Frequently Asked Questions

Still got questions? Visit our

What does the Automations feature do?

When and how are automation triggers activated?

What kinds of automatic actions can I set up?

Do I need to integrate with other systems for Automations to work?

What are the benefits of using Automations for feedback?

Frequently Asked Questions

Still got questions? Visit our

What does the Automations feature do?

When and how are automation triggers activated?

What kinds of automatic actions can I set up?

Do I need to integrate with other systems for Automations to work?

What are the benefits of using Automations for feedback?

Frequently Asked Questions

Still got questions? Visit our

What does the Automations feature do?

When and how are automation triggers activated?

What kinds of automatic actions can I set up?

Do I need to integrate with other systems for Automations to work?

What are the benefits of using Automations for feedback?

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.