AI Resolutions

Turn Customer Complains Into Instant Resolutions

AI Resolutions detects issues in feedback automatically, drafts empathetic replies, and helps your team close the loop — faster than ever.

Resolution Thread view showing a customer support chat about a promo code issue, with AI and manual responses in a message panel.
Resolution Thread view showing a customer support chat about a promo code issue, with AI and manual responses in a message panel.
Resolution Thread view showing a customer support chat about a promo code issue, with AI and manual responses in a message panel.

60%

Faster Issue Detection

Instantly flag problems hidden in survey responses or reviews.

60%

Faster Issue Detection

Instantly flag problems hidden in survey responses or reviews.

60%

Faster Issue Detection

Instantly flag problems hidden in survey responses or reviews.

3X

Faster Response Time

AI crafts contextual, empathetic replies that your team can send immediately.

3X

Faster Response Time

AI crafts contextual, empathetic replies that your team can send immediately.

3X

Faster Response Time

AI crafts contextual, empathetic replies that your team can send immediately.

95%

Higher Customer Satisfaction

Turn negative experiences into trust-building moments.

95%

Higher Customer Satisfaction

Turn negative experiences into trust-building moments.

95%

Higher Customer Satisfaction

Turn negative experiences into trust-building moments.

Everything You Need for Effortless Issue Resolution

Let AI handle the hard part — detecting issues, drafting responses, and helping you close every loop with ease.

Smart Issue Detection

Automatically identifies negative sentiment, critical feedback, or urgent issues — before they escalate.

Smart Issue Detection

Automatically identifies negative sentiment, critical feedback, or urgent issues — before they escalate.

Smart Issue Detection

Automatically identifies negative sentiment, critical feedback, or urgent issues — before they escalate.

AI-Assisted Responses

Crafts human-like, empathetic replies that match your tone and brand voice.

AI-Assisted Responses

Crafts human-like, empathetic replies that match your tone and brand voice.

AI-Assisted Responses

Crafts human-like, empathetic replies that match your tone and brand voice.

Resolution Intelligence

Get real-time visibility into how fast issues are being resolved, what’s working, and where bottlenecks form — all powered by AI.

Resolution Intelligence

Get real-time visibility into how fast issues are being resolved, what’s working, and where bottlenecks form — all powered by AI.

Resolution Intelligence

Get real-time visibility into how fast issues are being resolved, what’s working, and where bottlenecks form — all powered by AI.

Human Takeover

Jump in and respond manually at any moment — seamlessly overriding the AI without breaking the flow.

Human Takeover

Jump in and respond manually at any moment — seamlessly overriding the AI without breaking the flow.

Human Takeover

Jump in and respond manually at any moment — seamlessly overriding the AI without breaking the flow.

How AI Prompt to Survey Works

From detection to empathy to closure — AI handles every step of the resolution process effortlessly.

01

Detect Issues Automatically

AI scans every response, tagging issues by type, sentiment, and urgency.

01

Detect Issues Automatically

AI scans every response, tagging issues by type, sentiment, and urgency.

01

Detect Issues Automatically

AI scans every response, tagging issues by type, sentiment, and urgency.

02

Suggest Empathetic Replies

AI drafts human-like responses that save time and stay on brand.

02

Suggest Empathetic Replies

AI drafts human-like responses that save time and stay on brand.

02

Suggest Empathetic Replies

AI drafts human-like responses that save time and stay on brand.

03

Resolve and Learn

Close the loop instantly and see results update in real time.

03

Resolve and Learn

Close the loop instantly and see results update in real time.

03

Resolve and Learn

Close the loop instantly and see results update in real time.

Everything Works Better, Together

Every FeedbackRobot feature works together — from collecting responses to resolving issues and tracking performance in real time.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

AI Prompt to Survey

Turn any goal or question into a survey — instantly crafted and optimized by AI.

Team Inbox

Organize every customer message and follow-up in one place.

Team Inbox

Organize every customer message and follow-up in one place.

Team Inbox

Organize every customer message and follow-up in one place.

Spotlight

Transform your best 5-star reviews into beautiful social content.

Spotlight

Transform your best 5-star reviews into beautiful social content.

Spotlight

Transform your best 5-star reviews into beautiful social content.

Frequently Asked Questions

Still got questions? Visit our

What is the “AI Resolutions” feature?

How does AI help with issue detection?

Can I customize the responses the AI drafts?

What kind of business impact can I expect from using AI Resolutions?

Does the AI Resolutions feature require any heavy setup or integration?

Frequently Asked Questions

Still got questions? Visit our

What is the “AI Resolutions” feature?

How does AI help with issue detection?

Can I customize the responses the AI drafts?

What kind of business impact can I expect from using AI Resolutions?

Does the AI Resolutions feature require any heavy setup or integration?

Frequently Asked Questions

Still got questions? Visit our

What is the “AI Resolutions” feature?

How does AI help with issue detection?

Can I customize the responses the AI drafts?

What kind of business impact can I expect from using AI Resolutions?

Does the AI Resolutions feature require any heavy setup or integration?

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.

Ready to Turn Feedback Into Growth?

Discover how FeedbackRobot helps you collect customer insights, resolve issues faster, and keep more customers coming back.

14-day free trial, no credit card required

FeedbackRobot dashboard for managing customer feedback and surveys.