Connect Yelp
Connecting your Yelp listing, and what to check if it doesn't sync.
Yelp matters most for US restaurants and service businesses, where it can carry more weight in local decisions than its review volume suggests.
Connect it
- Go to Insights → Reviews and choose Connect Review Source.
- Pick Yelp from the platform list, then Continue.
- Give the source a name, and paste your Review Page URL — the public address of your Yelp listing. Open your listing in a browser and copy the URL from the address bar.
- Continue. You’ll see Connection Successful! when it’s accepted.
An invalid URL is rejected at this step rather than failing quietly later, so if it’s accepted you’re connected.
The first sync pulls your review history, not just new reviews. Depending on volume that takes anywhere from a few minutes to a couple of hours.
You’ll need
Your Yelp business page, ideally claimed.
Claim your page first
Yelp pages exist whether or not you created them. If yours is unclaimed, claim it on Yelp before connecting — an unclaimed page limits what you can do with it.
Yelp’s review filter
Yelp algorithmically hides some reviews as ‘not recommended’. Those aren’t visible publicly and won’t appear here either. If your count looks lower than expected, this is usually why.
If your listing doesn’t appear
Usually one of:
- The page isn’t claimed yet
- You’re looking at a duplicate page
- Reviews are being filtered by Yelp’s recommendation software
If the URL is rejected, open your listing in a browser and copy the address exactly as it appears — a search-results URL or a shortened link won’t work. Still stuck? Send us a link to your listing and we’ll connect it from our side.
After connecting
Once reviews are syncing, decide how you want them handled — automatically, or with your approval first.
Related
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