Connect Agoda
Connecting your Agoda listing, and what to check if it doesn't sync.
Agoda matters most for properties with significant APAC bookings, where it often outweighs Booking.com in volume.
Connect it
- Open the connections area of your workspace and choose Agoda.
- Search for your business by name and location.
- Confirm the correct listing from the results — check the address, not just the name.
- Authorise the connection if prompted.
The first sync pulls your review history, not just new reviews. Depending on volume this takes anywhere from a few minutes to a couple of hours.
You’ll need
Access to your Agoda partner account.
Language mix
Agoda reviews frequently arrive in several languages. Sentiment scoring handles this, but be aware that directness varies by language — see how sentiment analysis works for what that means for your scores.
Multiple properties
Connect each separately.
If your listing doesn’t appear
Usually one of:
- The property listing is inactive
- Partner account access has changed
- The property is managed by a third party who holds the account
Try searching with just the business name, then narrowing by city. If it still doesn’t appear, send us a link to your listing and we’ll connect it from our side.
After connecting
Once reviews are syncing, decide how you want them handled — automatically, or with your approval first.
Related
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