Connect Agoda
Connecting your Agoda listing, and what to check if it doesn't sync.
Agoda matters most for properties with significant APAC bookings, where it often outweighs Booking.com in volume.
Connect it
- Go to Insights → Reviews and choose Connect Review Source.
- Pick Agoda from the platform list, then Continue.
- Give the source a name, and paste your Review Page URL — the public address of your Agoda listing. Open your listing in a browser and copy the URL from the address bar.
- Continue. You’ll see Connection Successful! when it’s accepted.
An invalid URL is rejected at this step rather than failing quietly later, so if it’s accepted you’re connected.
The first sync pulls your review history, not just new reviews. Depending on volume that takes anywhere from a few minutes to a couple of hours.
You’ll need
Access to your Agoda partner account.
Language mix
Agoda reviews frequently arrive in several languages. Sentiment scoring handles this, but be aware that directness varies by language — see how sentiment analysis works for what that means for your scores.
Multiple properties
Connect each separately.
If your listing doesn’t appear
Usually one of:
- The property listing is inactive
- Partner account access has changed
- The property is managed by a third party who holds the account
If the URL is rejected, open your listing in a browser and copy the address exactly as it appears — a search-results URL or a shortened link won’t work. Still stuck? Send us a link to your listing and we’ll connect it from our side.
After connecting
Once reviews are syncing, decide how you want them handled — automatically, or with your approval first.
Related
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