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Understanding actions, touchpoints and limits
How FeedbackRobot meters work, what counts against your allowance, and what happens at the limit.
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Changing your plan
How to switch plans, what to check first, and what happens to your data.
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Billing and payments
Where billing lives, what's in the app, and what's in the billing portal.
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Security and acceptable use
Account security practices, credential handling, and the rules covering how the platform may be used.
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Privacy and your data
What we hold, why, how long, and how to get it out or have it removed.
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Workspace, team and locations
Business details, branding, inviting people, roles, and multi-location setup.
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Choosing what you get notified about
The four groups of notification settings, and which ones are worth leaving on.
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Setting up single sign-on (SAML)
An Agent Enterprise feature — connecting your identity provider, verifying your domain, and enforcing SSO safely.
Account, Billing & Security
Plans and billing, workspace settings, team access, and how FeedbackRobot handles and protects your data.