Reviews & Reputation

Monitor reviews across Google, TripAdvisor, Booking, Yelp and more. Connect sources, track what's being said, and respond before small problems become public ones.

How review monitoring works

What happens between a customer posting a review and it appearing in your workspace.
Responding to reviews

How replies get drafted, when they send automatically, and when you should step in.
Fixing a review source that stopped syncing

Why connections drop, how to reconnect, and what happens to reviews posted while it was down.