Airline passenger feedback has a narrow collection window. A passenger who had a poor experience will typically either vent publicly within 24 hours or move on and never say anything. The ones who move on without saying anything are the more dangerous category for airlines, because they represent silent dissatisfaction that compounds into reduced loyalty without any signal that something needs fixing. Deploy FeedbackRobot's airline feedback automation and a short form goes out to each passenger via email within a few hours of their scheduled arrival time. It asks about boarding efficiency, crew attentiveness, cabin comfort, and whether anything during the flight fell below their expectation. Responses that flag a specific concern, a crew issue or a delayed baggage situation, route to the relevant customer relations team that day. For airlines operating multiple routes, the aggregate data by route and aircraft type surfaces patterns that on-time performance metrics miss. A specific route that consistently scores lower on crew attentiveness across multiple weeks may have a staffing pattern or training gap that operations would not otherwise notice. Post-flight feedback is the signal. This automation makes sure it is collected on every flight, not just the ones that generate formal complaints.