Lawyer satisfaction surveys serve a different purpose than most professional services feedback because the legal relationship ends at case close in a way that retainer-based relationships do not. Once a matter concludes, the natural opportunity to strengthen the relationship for future referrals is in the immediate aftermath, when the client's experience of working with the firm is still present and their willingness to recommend is at its highest. Deploy FeedbackRobot's lawyer satisfaction automation and the timing is precise. Within 24 hours of matter close, a short survey goes to the client. It asks about communication quality, expectations management, and the overall experience of working with the firm. Clients who respond positively receive a follow-up with a direct link to share their experience online. Clients who flag a concern are connected privately with a relationship partner before they find other channels. For firms tracking satisfaction across multiple attorneys and practice areas, the comparison data shows where the client experience is strongest and where it needs attention. Transactional matters often score differently from contested matters. Litigation clients often have different satisfaction drivers than corporate advisory clients. The data makes those differences visible and manageable.