A survey sent days after the fact gets a vague, generic answer, if it gets one at all. FeedbackRobot ties every survey to a real event — a booking closing, an order shipping, an appointment ending — so it goes out automatically while the experience is still fresh, and the automation running behind it keeps every send, reminder, and follow-up consistent without anyone remembering to trigger it by hand.
What's included
2 features, working as one
AI Prompt to Survey
Turn Prompts Into Powerful Customer Surveys
Generate dynamic, branded surveys from a simple prompt — no forms to build, no coding required.
See AI Prompt to Survey →
Automations
Automate Every Step of Your Feedback Flow
Trigger actions, send surveys, notify teams, and close loops automatically — no manual effort needed.
See Automations →
Connects with
Trigger surveys from the systems you already use
An ongoing survey is only as good as its trigger. Connect the system where the real moment happens, and FeedbackRobot takes it from there.
QR Code
Generate a QR code with our free tool and drop it table-side, on a receipt, or at checkout — a scan opens the survey instantly, no app or login required.
Shopify (incl. Point of Sale)
Every order — placed online or rung up in-store through Shopify POS — triggers a survey automatically the moment the sale closes.
Stripe
A successful payment, a new subscription, or a paid invoice can each trigger a survey the moment the transaction clears — no manual send required.
Cin7
Connected to your invoicing and fulfilment data — survey customers the moment an order actually ships, not days later from a spreadsheet.
Amadeus (Hotel PMS)
Tied to real reservation data, not a guess — a post-stay survey fires the moment a guest's stay actually ends.
API
No integration yet for your point-of-sale, booking, or billing system? The API triggers a survey from anything that can make an HTTP request.
Ready-made automations
Automations built for the moment, not a schedule
Deploy a ready-made automation instead of building one from scratch — each one ties to a real event, so surveys go out while the experience is still fresh.
QR Code Survey
Deploy a QR code survey and every scan routes to a short, location-specific form, classified automatically.
Checkout Survey
A checkout survey fires at the confirmation screen, capturing the conversion signal session recordings can't explain.
Post-Purchase Survey
Deploy post-purchase surveys triggered by delivery confirmation. Turn satisfied buyers into reviewers automatically.
Post-Stay Survey
A post-stay survey firing within two hours of checkout captures the moments that define the guest's impression.
Post-Visit Survey
A triggered post-visit survey reaches every customer, including the 90% who'd have left a review if asked.
Guest Satisfaction Survey
Deploy automated guest satisfaction surveys after stays and visits. Resolve concerns privately before they become public reviews.
By industry
Built around how each industry actually collects feedback
Table-side, the moment the check closes: a QR code on the receipt or table tent opens a 30-second survey — or the same trigger fires automatically the instant the point-of-sale transaction completes through Shopify or Stripe.
The moment a guest checks out, connected straight to Amadeus or another PMS, a post-stay survey goes out within hours while the stay is still fresh. Prefer paper-free? A QR code at the front desk or in-room works just as well.
Every Shopify order — in-store or online — triggers a post-purchase survey automatically. No list-building, no remembering to send it.
Tie a survey to the moment an invoice is paid or a project closes out — feedback arrives while the engagement is still top of mind, not a quarter later.
A post-visit survey triggered right after checkout captures the experience while it's fresh — privately, before an unhappy visit turns into a public rating instead.
A QR code at the exit or on a ticket stub, or an automatic post-visit send the same day — either way, feedback lands while the event is still memorable.
Setup takes 3 minutes. Your agent handles the rest.
Get Started — 25 Free AI Actions