Amadeus Delphi: Planner Feedback on Autopilot

Every event ends with a planner who has an opinion. Most hotels never hear it. FeedbackRobot puts planner feedback on autopilot.

Most survey tools stop at sending. Someone exports a list, chases replies, and the answers sit in a system nobody opens. FeedbackRobot runs the whole loop, from Delphi and back again.

It works through skills. Each skill teaches FeedbackRobot a system you already use: review sites, property systems, your CRM. For Delphi, it's the Salesforce skill.

Your Salesforce admin connects it once, and we set up the trigger together. That's it. Nothing new for your teams to learn.

From then on, the moment a booking is marked complete in Delphi, the planner's survey goes out on its own. No lists. No reminders. No one forgetting.

You don't write the survey from scratch, either. Describe your events, and our AI drafts it for you, with its own version for weddings, meetings, and social events.

The planner answers in about a minute, on any phone, with no login.

Then the answers write themselves back into Delphi. The score, the comments, and a link to the full response land right on the booking, where your sales managers already work.

If a planner is unhappy, the catering lead hears about it the same day, while there's still time to make it right.

Happy planners become sales material. Ask for a written or video testimonial, and approve each one before it's used.

And sentiment analysis reads every comment, so you can see what planners praise and what they flag, across every hotel or one at a time.

Planner feedback, on autopilot. Let's set it up on one of your hotels.