See every review in one place

A guest left you two stars three weeks ago. You still have not seen it.

It is not on Google. It is on a site you forgot you were listed on.

That is how reviews work now. They are scattered across Google, Tripadvisor, Yelp and Facebook. Each one a separate login, and a separate chance to miss something.

And people deciding where to eat tonight do not pick one site. They read whichever comes up first.

So the review you never saw is still doing its work. Every single day.

Now put a number on it. Say it turns away one table a week, at eighty dollars a table. That is more than four thousand dollars a year.

From one review you never read.

Here is the simple way. You do not have to check them one by one.

One. Connect every place your restaurant is listed.

Two. FeedbackRobot brings each review into a single list, newest first.

Three. Open it once a day. See what is new, what is good, and what needs an answer.

One list. Nothing missed. No money walking out of the door unseen.

Next: reply to every review.