For Food & Beverages · Grow · Video 4 of 11
Turn happy guests into proof
What you say about your restaurant is advertising. What a guest says is proof, and it costs nothing. Here is how to put it to work.
Read the transcript
Your menu says the pasta is homemade. Nobody believes a menu.
They believe Anna, who said it was the best she has had outside Rome.
That is the difference. What you say about yourself is advertising. What a guest says about you is proof.
And look at the price. An advert costs you money every time it runs. A guest's words cost you nothing.
You probably have some already. Sitting in your five-star reviews and your survey answers, doing nothing.
So put them to work. On your website. On your social pages. In the window, if you like.
And when a guest is delighted, ask for a few words on camera. A real face and a real voice beat any slogan.
Always ask first. Their words are theirs to share.
Here is the simple way.
One. Pick a great review.
Two. FeedbackRobot lays it out as a ready-made post, in your colors, for you to share.
Three. Send a link, and happy guests record a short video. You approve it before anyone sees it.
Free advertising, written by the people you already looked after.
That is the set. Start free at feedbackrobot.com.
Why it matters
Your menu says the pasta is homemade. Nobody believes a menu. They believe another guest.
An advert costs you money every time it runs. A guest's words cost you nothing, and you probably have some already, sitting in your five-star reviews.
Always ask first. Their words are theirs to share.
The simple way
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1
Pick a great review
Choose the one that says what you would want a new guest to hear.
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2
Share it as a ready-made post
FeedbackRobot lays it out in your colors, with a caption, for your website and social pages.
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3
Collect a short video
Send a link and happy guests record a few words. You approve it before anyone sees it.
Try it on your own reviews
Start free. Connect your review sites and see your first drafted replies today.
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