Reputation management usually means four different logins, a Slack message when someone remembers to check, and a good review that never gets used for anything. FeedbackRobot consolidates every platform into one inbox, drafts the reply before a bad review sits public for a day, hands it to the right person on your team automatically, and turns your best feedback into content — one connected system instead of four separate habits.
What's included
4 features, working as one
Radar
Monitor Client Reviews Across Every Platform
Radar consolidates reviews from TripAdvisor, Expedia, Google, and Booking.com into one unified dashboard to help track reputation, analyze sentiment, and respond quickly.
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AI Resolutions
Turn Customer Complaints Into Instant Resolutions
AI Resolutions identifies issues in feedback automatically, generates empathetic replies, and helps teams close the loop faster than traditional methods.
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Team Inbox
Centralize Every Feedback Conversation
A shared inbox for managing, assigning, and replying to customer feedback with AI assistance — built for speed and clarity across your whole team.
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Spotlight
Turn Client Reviews Into Marketing Highlights
Spotlight helps you showcase your best customer feedback with beautiful widgets and ready-to-share social posts — all powered by AI.
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Connects with
Watching every platform that matters, in one place
Reputation is scattered across whichever platforms your customers actually use. FeedbackRobot pulls all of them into one inbox instead of four separate logins.
Every new Google Business Profile review lands in Radar the moment it's posted — with an AI-drafted reply ready before you'd have opened the tab.
Yelp
Monitor and respond to Yelp reviews without living inside a separate dashboard — replies stay consistent no matter who's on shift.
TripAdvisor
Guest and traveler reviews feed straight into the same inbox as everything else — no separate habit to remember.
Booking.com
Protect your property score by responding to every guest review fast, without logging into the extranet to do it.
Agoda
Agoda reviews sync into Radar alongside every other OTA, so nothing sits unanswered just because it's on a platform you check less often.
Page reviews and recommendations get the same AI-drafted response treatment as everywhere else — no recommendation left hanging.
Ready-made automations
Ready-made responses for every situation
Deploy a ready-made automation instead of writing every reply from scratch — each one is built for a specific real-world scenario.
AI Review Response
FeedbackRobot's AI drafts a personalised reply from the review content within the hour, before it ages unanswered.
5-Star Review Response Examples
Copy 5-star review response examples for real situations, or deploy an automation that drafts a reply for every positive review.
Bad Review Response
A specific, professional, non-defensive response to a negative review converts prospects better than a higher rating alone.
Respond to Yelp Reviews
A business with 40 Yelp reviews and no responses is leaving a trust signal unmanaged on a platform buyers check.
Multi-Location Review Management
Aggregate reviews from every location and route responses to the right manager. Track rating trends by site.
Review Management
Manage reviews across Google, Yelp, and Trustpilot from one place. Route every review and track response SLAs automatically.
By industry
Built around how each industry's reputation actually gets managed
Reviews land scattered across Google, Yelp, TripAdvisor, and delivery apps — often over a busy weekend when no one has time to check four logins. Radar catches all of it in one place, same day.
OTA reviews on Booking.com, Agoda, and TripAdvisor directly move your ranking and booking conversion. AI-drafted replies protect the score without someone watching four inboxes around the clock.
Patient reviews need a careful, non-defensive tone every time. AI drafts stay professional and get routed to the right person before an unanswered review sits public for weeks.
Multi-location review management aggregates every store's reviews with per-site trend tracking, so a rating drop at one location doesn't stay invisible until it's a pattern.
A single unanswered bad review can outweigh a dozen good ones in a prospect's mind. Fast, specific, non-defensive replies protect the pipeline, not just the star rating.
The job finishes on-site, but the review lands on Google days later. Radar surfaces it the day it's posted instead of a month later during a slow news cycle.
Setup takes 3 minutes. Your agent handles the rest.
Get Started — 25 Free AI Actions