Every business lives or dies by its Google reviews. They appear in Search, in Maps, and now in AI Overviews — the first thing a potential customer sees before they ever click your website. A 4.0 average loses business to a competitor sitting at 4.5. An unanswered negative review sits in public indefinitely, visible to every future prospect who searches your name.
FeedbackRobot's Google integration connects directly to your Google Business Profile and pulls every new review into Radar — your centralised review inbox. The moment a review lands, our AI reads the content, identifies the sentiment, and drafts a response that acknowledges the customer's specific experience. It's ready to publish in one click.
For multi-location businesses, the problem multiplies: each location has its own profile, its own review stream, and its own backlog. FeedbackRobot consolidates every location into a single dashboard — one place to monitor, respond, and track your review performance across your entire business. Whether you're running one location or fifty, the workflow is identical: review comes in, response is drafted, you approve, it goes live.