For Retail & Ecommerce · Grow · Video 4 of 4
Turn happy customers into proof
What you say about your shop is advertising. What a customer says is proof, and it costs nothing. Here is how to put it to work.
Read the transcript
You have seen this sign a hundred times. Best in town.
Yours might even be true. It does not matter. Nobody believes a sign.
Here is what people believe. Sam remembered my usual order and had the sourdough set aside. Best loaf in the neighborhood.
Maya wrote that. She is not on your payroll. That is exactly why it works.
Word of mouth has always sold bread. A review is just word of mouth that stays up overnight.
So do not leave it sitting on a review site.
FeedbackRobot turns it into a ready-made post in your colors. Put it on Instagram on Friday, when people are deciding where to go on Saturday. Put it on your website. Print it, and stand it by the register.
And when a customer is delighted, send them one link. They record a few words on their phone, and you approve it before anyone sees it.
Ask before you share, every time.
Your advertising is already written. Your customers wrote it.
That is the set. Start free at feedbackrobot.com.
Why it matters
Your sign says best in town. Nobody believes a sign. They believe another customer.
An advert costs you money every time it runs. A customer's words cost you nothing, and you probably have some already, sitting in your five-star reviews.
Always ask first. Their words are theirs to share.
The simple way
-
1
Pick a great review
Choose the one that says what you would want a new customer to hear.
-
2
Share it as a ready-made post
FeedbackRobot lays it out in your colors, with a caption, for your website and social pages.
-
3
Collect a short video
Send a link and happy customers record a few words. You approve it before anyone sees it.
Try it on your own reviews
Start free. Connect your review sites and see your first drafted replies today.
