Free tool

AI Travel Agency Survey Question Generator

A trip that felt rushed or a hotel that didn't match expectations rarely gets reported back — the client just books direct next time instead of calling you again. Generate questions built around itinerary pacing, in-trip support, and partner quality.

Sample questions for Travel Agency

Did the itinerary strike the right balance between activities and free time?
If an issue came up during the trip, was the agency easy to reach and helpful?
Did the hotels and partners we booked meet your expectations?
Was the trip planning process itself smooth and easy?
Would you book through us again for your next trip?
Did the agent take the time to understand your travel preferences and budget upfront?
How would you rate the clarity of the documents and confirmations you received before departure?
Were flight and transfer connections booked with reasonable, comfortable timing?
Did the trip stay within the budget originally discussed with your agent?
How would you rate the responsiveness of your agent when you had pre-trip questions?
Was travel insurance or protection clearly explained and offered?
Did the accommodations booked match the description and photos you were shown?

How it works

How the Travel Agency survey generator works

01

Describe your goal

Tell the AI what you want to learn — itinerary pacing, in-trip support, or partner/hotel quality specific to your travel agency.
02

Set tone and length

Choose Professional, Friendly, or Punchy/Modern, and how many questions you want — 3, 6, or 10.
03

Generate instantly

The AI writes questions built around what actually makes a trip worth booking through an agent again — not a generic satisfaction template.
04

Copy, send, or deploy

Copy the questions into your existing survey tool, or deploy them as a live automated survey inside FeedbackRobot.

Why it matters

Why ongoing feedback matters for travel agencies

A client who found the itinerary too packed or had a rough time reaching you mid-trip rarely calls to say so — they just book direct online next time. A post-trip survey, sent once they've had a few days to settle back in, gives them somewhere to say what actually happened.

Agencies that ask after every trip build a real record of which hotel and tour partners consistently underdeliver, whether itineraries are paced right for different traveler types, and how reachable support actually felt in the moment — instead of losing a client to online booking without ever knowing why.

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Ready for what happens after the survey?

Once feedback starts coming in, respond to it automatically instead of drafting replies one by one.

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Frequently asked questions

How do I ask about 'In-Trip Support'?

Ask: 'Did you feel the agency was accessible while you were traveling if an issue arose?' Support is your main value-add.

Should I ask about the hotels I booked?

Yes. You are only as good as your partners. Use guest feedback to drop low-performing hotels from your future itineraries.

What is a good 'Itinerary Pace' question?

Ask if the balance of 'Activity' vs. 'Free Time' was appropriate for their travel style.

When should I send the post-trip survey?

2-3 days after they return. Give them time to unpack and beat the jet lag before asking for a detailed review.

How to get more 'Group Trip' referrals?

Ask if they've shared their trip photos on social media. If they have, offer a referral discount for the next friend they bring.