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Integration

Embed a Customer Feedback Survey on Any Webpage

Add FeedbackRobot's survey widget to your website, app, or portal with a single line of code — and start collecting feedback from visitors without any redirects.

Not every customer feedback touchpoint needs an email or a QR code. Sometimes the right moment is right there on your website — on the post-purchase confirmation page, inside your customer portal, on your onboarding completion screen, or embedded in your support documentation. An embedded survey meets customers at that exact moment, in the context of the experience you want feedback on, without asking them to do anything different.

FeedbackRobot's Embed skill generates a lightweight JavaScript snippet you can drop into any webpage. When a visitor lands on the page, the survey appears inline or as a pop-up — configured however fits your page's UX. For SaaS products, this is particularly valuable on milestone pages: the moment a user completes setup, finishes onboarding, or reaches a key feature for the first time is when their experience is most vivid and their willingness to share it is highest.

The embed loads asynchronously and has no impact on your page speed or Core Web Vitals. Responses flow into your FeedbackRobot Radar inbox exactly like any other integration — segmented by sentiment, flagged if negative, and available for Spotlight if positive. One snippet, deployed once, collecting feedback continuously.

How it works

01

Create an Embed skill in Settings → Skills and build your survey template

02

Configure the display trigger: inline form, slide-in widget, exit intent, or time delay

03

Copy the embed snippet — one line of JavaScript

04

Paste it into your webpage, CMS, or web app before the closing body tag. Responses flow into Radar in real time.

Benefits

  • No redirects — the survey lives on your page, in the context of the experience

  • Works on any website, CMS, or web app — no platform dependency

  • Asynchronous loading: zero impact on page speed or Core Web Vitals

  • Multiple trigger options: inline, pop-up, slide-in, exit intent, scroll depth, or time delay

  • Responses alongside all your other channels in one FeedbackRobot dashboard

Get Embed Code

Will the embedded survey slow down my website?

No. FeedbackRobot's embed snippet loads asynchronously — it does not block page rendering or affect your Largest Contentful Paint, Interaction to Next Paint, or Cumulative Layout Shift scores.

Can I embed the survey on multiple pages with different questions?

Yes. Create separate Embed skills with different survey templates for different pages — product feedback on your feature pages, onboarding feedback on your setup completion screen, support quality feedback in your help centre.

What trigger options are available?

You can configure the survey to appear immediately on page load, after a set scroll depth percentage, after a time delay in seconds, or as an exit-intent trigger when the user moves to leave the page. Each trigger option is configurable in your Embed skill settings.

Do embed responses appear in the same dashboard as my other integrations?

Yes. All responses — regardless of which integration collected them — flow into the same FeedbackRobot Radar inbox. You can filter by integration source to view embed responses separately.