Birdeye Pricing in 2026: What You'll Actually Pay Per Location
Birdeye's pricing isn't on their website. Based on G2 reviews, Reddit reports, and verified customer contracts, here's what Birdeye really costs — and what you get for $99/mo instead.
Birdeye is one of the most recognised names in reputation management software. It covers review monitoring, AI responses, business listings, social publishing, and live chat across one platform. Enterprise teams with dozens of locations use it at scale.
The catch: Birdeye doesn't publish pricing. You request a demo, talk to sales, and get a quote. For most SMBs and mid-market businesses, the quote comes back higher than expected — often $299–649/mo per location, plus setup fees and annual contracts.
This page breaks down what Birdeye actually costs based on verified customer reports, what each tier includes, and where the bill tends to grow. If Birdeye's pricing is too high for what you need, there's a comparison table at the bottom.
Birdeye pricing: what customers actually pay
Birdeye has three main tiers. Names vary by sales rep and contract year, but the structure based on 2025–2026 G2 reviews and customer reports looks like this:
Starter: ~$299–349/mo per location. Review monitoring, basic AI responses, listings sync.
Growth: ~$399–499/mo per location. Adds social publishing, surveys, advanced automations.
Dominate / Enterprise: $649+/mo per location. Full feature access, dedicated support, API, white-labelling.
Setup fees of $300–500 are commonly reported for new accounts. Annual contracts are standard. Per-location pricing means a 3-location business on Growth could be paying $1,200–1,500/mo.
What's not included at lower tiers
Advanced AI responses: Full autonomous AI response drafting is Growth and above.
Surveys and NPS: Growth tier and above only.
API access: Enterprise tier.
Social media publishing: Growth tier and above.
Dedicated account manager: Enterprise tier only.
Webchat: Add-on or higher tiers depending on plan.
Birdeye vs FeedbackRobot: side-by-side
Feature | Birdeye (Growth ~$449/mo) | FeedbackRobot ($99/mo) |
|---|---|---|
Review monitoring (Google, Yelp, Facebook, TripAdvisor) | ✓ | ✓ |
AI-drafted review responses | ✓ (Growth+) | ✓ Autonomous AI |
Post-purchase / NPS surveys | ✓ (Growth+) | ✓ Native |
Social content from reviews | ✓ (limited) | ✓ Auto-generated graphics |
Business listings management | ✓ | ✗ |
Live chat / webchat | ✓ (add-on) | ✗ |
Pricing transparency | Sales call required | $99/mo — on website |
Per-location billing | Yes | Per workspace — not per location |
Setup fee | ~$300–500 | None |
Annual contract required | Typically yes | No |
Is Birdeye worth the cost?
Birdeye is well-built. For enterprise businesses with 10+ locations that need listings management, social publishing, and review management in one platform, it's a serious tool and the per-location cost can be justified.
For SMBs and growing businesses with 1–5 locations, the cost is harder to defend. At $299–499/mo per location, you're paying for features you likely don't need — listings sync, live chat, social publishing — when what you want is smart review monitoring and AI-drafted responses.
Want to skip the comparison? FeedbackRobot is $99/mo flat, no demo required.
When to choose Birdeye
You manage 10+ locations and need centralised listings + reviews in one enterprise platform
Your team needs webchat and social publishing alongside reputation management
You have an IT team to handle onboarding and API integrations
When to choose FeedbackRobot instead
You want autonomous AI responses — not just a dashboard to draft from manually
You need review management and feedback surveys without the enterprise price tag
Per-location billing would make Birdeye cost 3–5× what you'd pay for the same outcomes
You want to be live in 3 minutes, not after an onboarding call and setup fee
Frequently asked questions
Does Birdeye offer a free trial?
Birdeye does not offer a public self-serve free trial. Access is granted after a demo call. Some customers report a limited pilot period being offered during the sales process.
How much does Birdeye cost for a single location?
Based on customer reports, a single location on Birdeye's Growth plan runs $399–499/mo, billed annually, plus a one-time setup fee of ~$300–500.
Does Birdeye charge per location?
Yes. Each business location is billed separately. A 5-location chain on the Growth plan would pay approximately $2,000–2,500/mo total before setup fees.
Can you cancel Birdeye at any time?
Birdeye contracts are typically annual. Early cancellation usually requires paying out the remaining contract term. Review the cancellation terms carefully before signing.
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